How can I cancel an order?
You will have the option to cancel your order directly from your confirmation email within one hour. Scroll down to find the “Change your mind? If it’s been more than 60 minutes, email [email protected] and we’ll help you find another solution.
I accidentally canceled my order, can I resume it?
If you canceled your order on site and finally want to receive it, the best way to do so is to place a new order at checkout. Email: [email protected] if you have any questions, we are here to help.
I canceled my order, but I’m not sure if it was processed. Can you confirm that it was indeed cancelled?
If you canceled your order using the link in your order confirmation email, you will receive another email when the order has been successfully canceled. If you haven’t received a cancellation confirmation email, let us know at [email protected] (and include your original order number) and we’ll check!
I don’t see the auto-cancel option! How can I cancel my order?
If you have placed an order containing it, please email [email protected] as soon as possible (including your order number and cancellation/change request) and we can assist you.
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